Welcome to the website www. .co.il (hereinafter: “the Website”). The Website is operated by “ ” (hereinafter: “the Website Operator”).
The Website Operator respects the privacy of users of the website it manages and operates. The terms of this document constitute, among other things, the Operator’s privacy policy, and the Operator undertakes toward the user to comply with this policy.
The purpose of this policy is to explain the Website Operator’s practices regarding the privacy of users of the website, and how the Operator uses information provided by users or collected during their use of the website.
Use of the website constitutes your consent to these terms.
The terms are written in the masculine form for convenience only and refer, of course, to all genders.
These terms apply to the use of the website and the services included therein via any communication device (such as a mobile phone, PDA, computer, etc.).
- Providing details when making a purchase on the website:
- Any user who makes a purchase will be required to enter details, including but not limited to: email address, personal information such as phone number, first and last name, address, city, and credit card details.
- You must provide only correct, accurate, and complete information, and you hereby confirm the accuracy of the details you have submitted. The data you provide will be stored by the Website Operator.
- Incorrect details and/or failure to provide all required information may prevent you from using the website’s purchasing services.
Information Security on the Website:
- The Website Operator respects users’ privacy and implements security systems to safeguard the information provided by them.
- Despite information security efforts, there is no absolute certainty that the information will not be exposed in the event of a breach of the website’s systems or servers.
- The user agrees that the Website Operator shall bear no responsibility for the exposure of information in any case of a breach of the website’s systems or servers, and the user waives any claim, demand, or action against the Website Operator in this regard.
- Databases and Use of Information by the Website Operator:
- The Website Operator may store in its databases information provided by the user.
- The collected data will be stored in the Website Operator’s database and under its responsibility.
- The Website Operator may use the information in accordance with this Privacy Policy or as required by applicable law.
- The use of the collected information will be made for the purpose of providing the services requested by the user, including but not limited to: enabling the use of various services on the website; improving and enriching the services and content offered; modifying or discontinuing existing services and content; facilitating the purchase of products and services on the website — including publishing information and content; tailoring advertisements displayed during the user’s visit to the website according to the user’s areas of interest; and for analyzing and providing statistical information to third parties, including advertisers.
- Electronic Mail (Email Marketing)
The Website Operator may occasionally send the user, through the available communication channels, including email, SMS, and/or push notifications, information regarding its services, as well as marketing and advertising content — both content published by the Operator itself and content sent on behalf of other advertisers, whether sent by the Website Operator or by other advertisers.
Such information will be sent to the user in accordance with the law, provided that the user has given explicit consent. At any time, the user may withdraw consent and stop receiving such communications by contacting the company’s customer service and/or by sending a request to the company’s email address.
- The user hereby agrees and confirms that they shall have no claim or demand against the Website Operator regarding the use of their details in accordance with the above.
- Disclosure of Information to Third Parties:
- The Website Operator may allow access to the information in its databases and/or transfer the information to any third party, depending on the type of services and/or orders, as well as for the purpose of operating, developing, and improving the website and its services.
- The Website Operator may contact the user directly and/or through its representatives, and may also transfer the information to any third parties so that they may contact the user and offer additional services and/or products as stated.
- According to the Protection of Privacy Law, 5741–1981, every individual is entitled to review the information held about them in a database. A person who has reviewed their information and found it to be incorrect, incomplete, unclear, or outdated may contact the database owner and request that the information be corrected or deleted, as necessary.
- Beyond the above, the Website Operator will not transfer your personal details and information collected about your activity on the website to third parties, except in the cases specified below:
- In the event of a violation of the website’s terms of use.
- If you perform actions on the website that are contrary to the law and any applicable legislation.
- If a court order is received instructing the disclosure of your details or information about you to a third party.
- Information Collection from Third Parties:
- We collect information when you visit or use third-party websites and applications that use the website. This information includes details about the websites and applications you visit, your use of the services on the website, as well as information provided to you or to us by the developer or publisher of the application or website.
- Information Collection by Third Parties:
- During the use of the website, the Website Operator may use third-party software in order to provide content, services, and/or additional functionalities.
- By using the website, the user confirms that such third-party software may collect the aforementioned information.
- The Website Operator may transfer any non-personally identifiable information about the user collected by it to its business partners (including advertisers on the website), so that they may tailor advertisements and content displayed to the user during visits to various websites and applications, according to the user’s areas of interest and/or gender or age group and/or place of residence.
- Furthermore, the user declares that they hereby agree that the Website Operator’s business partners (including advertisers) may independently collect non-personally identifiable information about them as described above.
- COOKIES
- The user declares that they are aware that the Website Operator uses “cookies” for the website’s proper and ongoing operation, including collecting statistical data about its use, verifying details, adapting the website to the user’s personal preferences, and for information security purposes.
- Some of the advertisements you view during your visit to the website may be served from third-party servers that manage the website’s advertising delivery system.
- Managing advertisements requires these companies to place cookies on your device and embed web beacons (“network pixels”) in advertisements (“cookies”). Web beacons are tiny graphic files with a unique identifier embedded in web pages, which help collect information about viewing and usage, as well as audience data (such as age, gender, and interests) derived from interest-based advertising by Google or other advertisers using Google Analytics code. The collected information does not personally identify you; it is used solely to tailor the advertisements shown to you to topics that may be of interest to you.
- The use of cookies and web beacons by these companies is subject to their own privacy policies and not to the website’s policy.
- The information contained in cookies relates, among other things, to the pages you have visited, the websites that directed you to the sites you are browsing, the duration of your visits, sections that particularly interest you, and more. If you do not wish to allow cookies, you can disable them by changing your browser settings (you may refer to your browser’s help file for guidance).
- In addition, you may delete cookies from your computer or device at any time. Please note that it is recommended to do so only if you are certain that you do not wish to have advertisements on the website tailored to your preferences. Please be aware that disabling cookies may result in your inability to use certain services and features on other websites.
- Changes to the Privacy Policy:
- The Website Operator reserves the right to change the terms of use and the privacy policy from time to time without the need to provide prior notice, other than publishing the updated version on the website.
10. Cancellation Policy Terms subject to the Consumer Protection Law:
- Cancellation of a transaction in accordance with the Consumer Protection Regulations (Cancellation of a Transaction), 5771–2010, and the Consumer Protection Law, 5741–1981.
11. Age Restriction in the Terms and Conditions
Purchases on the website may be made by a buyer who is 18 years of age or older.
12. Privacy
The store takes customary precautions to maintain, as far as possible, the confidentiality of customer information. The store undertakes not to use the personal details of customers registered on the website except for the purpose of operating the website and processing the order.
13. Product Responsibility
The store and/or anyone acting on its behalf shall not be liable for any direct and/or indirect damage caused as a result of the use of the service and/or the use of a product purchased on the website, and the content presented does not constitute professional advice or opinion.
Any information provided or any content appearing in any of the forums does not constitute professional advice, recommendation, or any form of opinion. The use of information found in the forum is solely at the user’s own responsibility.
14. Cancellation of Transaction
A refund for a canceled purchase made on the website will be issued to the credit card used to complete the transaction, through the credit card company.
15.Product Delivery Policy
1.Product delivery to customers is carried out via a courier on behalf of the company (home delivery), within the delivery timeframe promised at the time of sale (3–5 business days, excluding Friday and Saturday).
2. The shipping fee amount will appear at the end of the order process, under the items selected by the customer for purchase, and will be charged at the time of placing the order. In the case of an installment transaction, the shipping fee may be charged as part of the first payment.
3. The company undertakes to pack and dispatch orders within 3 business days to the requested destination (except for custom-made items, which require a preparation time of 7–14 business days from the date the order is placed).
4. Delivery times – major cities: up to 3 business days. Eilat / moshavim / kibbutzim / settlements: up to 7 business days.
5. If the delivery address is located in areas not serviced by courier delivery, we will contact you to arrange an alternative delivery address.
6. The company cannot be held responsible for delays caused by various shipping and delivery companies.
7. Deliveries throughout the entire country.
8. The delivery times specified above do not apply to out-of-stock items or custom-made products.
9. The order will be delivered after the purchase process has been completed, provided that the order was received within the transaction timeframe as defined on the product page, that the customer holds a valid credit card that can be charged and cleared in Israel, and that the credit card company that issued it has approved the transaction.